Where do you ship?
We currently ship to all 50 U.S. states, Canada, and other international locations.
What shipping carriers do you use?
For U.S. orders, we currently ship via the United States Postal Service (USPS) for orders up to 5 books or 5 pounds. Most orders over 5 pounds will be shipped via United Parcel Service (UPS) Ground or your expedited method of choice. Orders can only be shipped to a U.S. PO box delivery via USPS. All other orders require a physical address for delivery.
For Canada and international locations, we currently ship via UPS.
How will my order be processed?
After you place your order, you will receive an order confirmation email from shop.holyredd.com. If your email does not arrive, please check your spam folder and be sure to add our email address to your address book.
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Please review your order immediately. If any changes are needed, please contact us as soon as possible. We cannot make changes to your order once you have received your shipping confirmation email.
When your order has been processed for shipment, your will receive a shipping confirmation email that will include tracking information. This email informs you that your order has been processed and will ship within 24 hours.
How long will it typically take for my order to arrive?
Ground orders are generally processed Monday–Friday, within 48 hours of the time the order is placed, except during holidays. All orders are subject to product availability. Any UPS expedited order placed by 11 a.m. Monday–Friday CST will ship same day. Please note any expedited order placed after 11 a.m. CST or on Saturday/Sunday will ship the following business day.
Once your order is processed in our warehouse you will receive an email shipment notification with tracking information. This email informs you that your order has been processed and will ship within 24 hours.
- The shipping method you select
- The size and weight of the order
- Your delivery destination, which is based on your country, city, and postal code.
UPS guarantees delivery as stated on expedited orders only. UPS and HOLYREDD do not guarantee delivery when delays are beyond UPS control due to adverse weather conditions, natural disasters, or mechanical failure.
What are shipping (postage) and handling costs?
Shipping and handling costs vary and are based on:
Orders placed through our corporate sales department may incur shipping and handling charges that vary from orders placed online.